Roller Millennials
November 28, 2017

Millennial Workforce: Generation Empathy

Written By Nikki McCaig

In the last 6 months, the Office of National Statistics released figures stating that the largest percentage of the global workforce is those aged between 16 – 24. By 2020, it’s projected that millennials will make up 50% of all workforces, and will take up the largest share of the labour market.

So what’s changed? More and more 16 – 24 year olds are starting employment at younger ages, with more 16 years old than ever leaving school for full time employment. With figures of Sixth Form or University students dropping, the workforce is becoming one of the most popular destinations for school-leavers.

What do they expect?

Roller WorkforceBut what does the millennial generation expect from a workplace? More often than not, a respectable social following online is a major selling point from a perspective workplace, as well as a strong moral standing in regards to equality and humanitarian rights.

They also place a much higher importance on personal needs – separating their professional life from their home life and require a direct focus on personal improvement and care. They respect a healthy working dynamic, with well-balanced areas of work and play, as well as a strong bond within a busy working team. They are the generation of empathy, so will prioritise the needs of a colleague over the deadline of a task, and will engage fully in community projects and group activities.

A social survey from Deloitte also found that over 61% of millennials are currently involved in a mentorship programme at work, where the company will provide a tutor, personal guide or mentor to help younger members of staff to fit in. Their mentor can provide professional as well as personal advice, and can help collaborate on difficult tasks. This support is necessary to the millennial age bracket, one designed to ease the unspoken generational tension between older and younger members of staff.

 What appeals to them? 

Roller WorkforceTechnology is one of the biggest attributes of the millennial workforce, as having been brought up being hailed to fix the TV on Christmas Day or help their teacher with the school projector, they’re used to be good with tech. Adapting to new software, inter-office communications and technical practices are all clear characteristics of the 16 – 24 age bracket, and they’re fast to learn new methods of work.

The idea of unique office spaces and unconventional workplaces is also appealing to the millennial generation, as they enjoy the flexibility of coffee-shop work, co-working spaces and non-designated meeting rooms.

The millennial workforce is one of powerful morals, driven work ethics and a new, improved methods of collaboration. To hire them will benefit any workplace team, and here at Roller, we’re lucky enough to share our office with so many incredible Gen Y workers that we couldn’t work without them.